Triggers
New Action on Ticket on Zendesk
Instant
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap on Zendesk.
Check it out
New Organization on Zendesk
Instant
Triggers when a new organization is created on Zendesk.
Check it out
Recent Ticket on Zendesk
Instant
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger) on Zendesk.
Check it out
Actions
Find or Create Ticket on Zendesk
Write
Finds a ticket, or creates one if none are found on Zendesk
Check it out
Find or Create User on Zendesk
Write
Finds a user, or creates one if none are found on Zendesk
Check it out
Find or Create User on Zendesk
Write
Finds a organization, or creates one if none are found on Zendesk
Check it out
Update Ticket on Zendesk
Write
Update an existing ticket status or add comments on Zendesk
Check it out
Add Tag(s) to Ticket on Zendesk
Write
Add one or more tags to an existing ticket on Zendesk
Check it out