Zendesk

Connect data from Zendesk with TaskMagic. This helps with apps we don't natively connect with as well. If the app you're looking to connect with has an open api you can connect it.

Explore what you can do with app-name

Triggers

New User on Zendesk

Instant

Triggers when a new user is created on Zendesk.

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New Action on Ticket on Zendesk

Instant

Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap on Zendesk.

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New Organization on Zendesk

Instant

Triggers when a new organization is created on Zendesk.

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New View on Zendesk

Instant

Triggers when a new view is created on Zendesk.

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New Ticket on Zendesk

Instant

Triggers when a new ticket is added to a view on Zendesk.

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Recent Ticket on Zendesk

Instant

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger) on Zendesk.

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New Group on Zendesk

Instant

Triggers when a new group is created on Zendesk.

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Actions

Find or Create Ticket on Zendesk

Write

Finds a ticket, or creates one if none are found on Zendesk

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Find a User on Zendesk

Write

Finds an existing user on Zendesk

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Find an Organization on Zendesk

Write

Finds an existing organization on Zendesk

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Find an Agent on Zendesk

Write

Finds an existing agent on Zendesk

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Update User on Zendesk

Write

Update an existing user on Zendesk

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Update Organization on Zendesk

Write

Update an existing organization on Zendesk

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Add Comment to Ticket on Zendesk

Write

Add a comment to an existing ticket on Zendesk

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Create Ticket on Zendesk

Write

Create a new ticket on Zendesk

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Find or Create User on Zendesk

Write

Finds a user, or creates one if none are found on Zendesk

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Find or Create User on Zendesk

Write

Finds a organization, or creates one if none are found on Zendesk

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Find a Ticket on Zendesk

Write

Finds an existing ticket on Zendesk

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Find a Group on Zendesk

Write

Finds an existing group on Zendesk

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Create User on Zendesk

Write

Create a new user on Zendesk

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Update Ticket on Zendesk

Write

Update an existing ticket status or add comments on Zendesk

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Add Tag(s) to Ticket on Zendesk

Write

Add one or more tags to an existing ticket on Zendesk

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Attach File to Ticket on Zendesk

Write

Attach a file to an existing ticket on Zendesk

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Create Organization on Zendesk

Write

Create a new organization on Zendesk

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